Session Start (Stephen:Clay): Thu Aug 10 13:44:50 2006
Clay: I just had ANOTHER computer breakdown
Stephen: nice
Clay: Makes me want to smash things
Clay: Over the heads of cable operators
Clay: I need to go watch TV, but guess what
Clay: THE DAMN THING is disconnected
Clay: Even though I am PAYING for IT
Stephen: feel better?
Clay: Oh yes
Clay: :-)
Clay: I am going to take a nap
Stephen: I am about to unveil another update on the site...
Stephen: maybe that'll make you feel better?
Stephen: you left?
The next morning….
Clay: Are you there?
Clay: Esse
Stephen: Nope.
Stephen: are you?
Stephen: Sorry about your internet and cable. :(
Stephen: looks like we missed each other again. I'll be back in about 10 minutes or so.
*** "Clay" signed off at Fri Aug 11 07:55:57 2006.
Stephen: You there?
*** "Clay" signed on at Fri Aug 11 08:01:30 2006.
Clay: I am now
Stephen: 'allo.
Clay: 'allo
Clay: what is up
Stephen: Not too much. Just trying to decide if I want to see Little Women tonight. Did you guys see that?
Clay: Nope
Clay: Tried to go during the last week, but they canceled random performances
Stephen: They have $21.25 codes here in LA...
Stephen: I put in for tonight's performance...
Stephen: Center Orch Row G on the aisle.
Clay: that seems nice
Stephen: I want to "train" before Sweeney Todd.
Clay: I understand
Stephen: Did you see the changes on the website or were you outages causing too many issues?
Stephen: I gave it a "Star Wars Scroll" feel.
Clay: It does have that
Clay: I like it
Stephen: It's a tad busier than I envisioned, but it works.
Clay: It seems to work
Stephen: So is your internet back up or is this piggy backing off the school connection?
Clay: I tried to piggy off the school, that failed
Clay: I am now AT the school in the computer lab
Clay: I HATE this crap
Clay: Internet AND Cable down!
Stephen: That is absurd.
Stephen: any ETA on the repair?
Clay: Tuesday
Clay: When they actually hook it all up
Stephen: Oh, no...That wouldn't do for me.
Clay: Or I will shoot them
Clay: It will not do for me either, but my screaming fit got me nowhere
Stephen: I likely would have said something to this effect...
Clay: do tell...
Stephen: "Let me make something perfectly clear. If my internet and cable isn't repaired by mid day Saturday - which will have been 48 hours from the time it went out - all you will be doing on Tuesday is taking your cable box and closing my account because I will have already gone with DIRECTV and DSL by that time. So, if my business is important to you I'd advise bumping up our service date. It's important that I have a connection by Saturday so I can do my podcast/radio show that is nominated for an award and listened to my thousands in the NY area in order to tell them how great you were for getting my service turned back on. Otherwise, on Tuesday it could just get nasty. See you tomorrow."
Stephen: 48 hours*
Clay: Nice
Clay: I may use that one today. :-)
Clay: I just used the "this is completely unacceptable and all you may be doing on Tuesday is removing my box" line
Stephen: Why will it take them so long? That's insane.
Clay: Tuesday is the day we had "scheduled for hookup" which as the original person and discussed was only if it wasn't working already
Stephen: Is your internet through the cable company?
Clay: It is
Stephen: I see...so the entire thing just isn't working at all.
Clay: Sara refused to believe they cut it off too, because it worked before
Stephen: if my cat sticks his ass in my face one more time...
Stephen: I'm going to be eating Chinese for breakfast.
Clay: Argh,
Clay: mine has been on the same issue
Clay: and my allergies have been AWFUL since I got back
Stephen: because of the cats or in general?
Clay: Mainly the cats
Stephen: UGH....
Stephen: SERVICE CHARGES PISS ME OFF!
Clay: Oh my
Stephen: Explain to me how 2 tickets that cost $21.75 each can total out to $59.75
Clay: Oh my dear, that is insane
Stephen: Total Building Facility Charge: $2.50 X 2
Stephen: Total Convenience Charge: $4.00 X 2
Stephen: WHO IS THAT CONVENIENT FOR? Not me!
Clay: Convenience Charge?
Clay: Oh my
Stephen: It's a Ticketmaster online thing. Drives me crazy.
Clay: I HATE ticketmaster
Clay: I always have
Stephen: Order Processing Charge: $3.25
Clay: BAM
Stephen: It is insane really. I am really tempted to not go to the show tonight because of these insane fees.
Clay: Oh my
Stephen: $16.25 in SERVICE CHARGES...
Stephen: that's nearly the price of one of the damned tickets.
Clay: That is really crazy
Stephen: Okay...
Stephen: this is the FINAL straw me...
Clay: Oh no
Stephen: Will Call:
Stephen: No Charge for our valued customers!
Clay: ACk
Stephen: It shouldn't even be an ISSUE!
Stephen: BASTARDS!
Clay: Bastards indeed
Stephen: I think I should post this entire conversation on my blog. :)
Clay: haha
Stephen: Er...on the S&42 blog.
Stephen: Clay's technical difficulties have prohibited a S&42 this week...
Clay: Blogtastic
Stephen: however, here are some textual rants. ;)
Clay: excellent.